Switchboard Operator Jobs in Pennsylvania

Job Title: Front Desk Agent / Night Auditor Company: Location: Harrisburg, PA Description: SUMMARY The Night Auditor is primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. In addition, the Night Auditor is also charged with the same responsibilities of a Front Desk Agent. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service ? Maintains guest service as the driving philosophy of the operation ? Personally demonstrates a commitment to guest service in responding promptly to guests? needs ? Committed to making every guest is satisfied ? Meets or exceeds guest satisfaction measures ? Ensures hotel standards and services contribute to the delivery of consistent guest service ? Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations ? Greet all guests (internal and external) ? Process guest reservations, registration (check-in) and departures (check-outs) ? Offer guest assistance at every opportunity ? Respond to all guest requests efficiently ? Ensure guest satisfaction by following through on requests and other needs ? Provide information to guests about hotel policies, services and amenities ? Provide information, directions and other assistance as necessary about the local area ? Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. ? Handles collection efforts of all in-house balances and notifies management of potential liabilities ? Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned ? Maintain daily logs and checklists ? Effectively communicate all pertinent information to other employees within the department ? Effectively communicate all pertinent information to other departments (Housekeeping, Maintenance, etc) regarding room status/availability, guest requests, etc. ? Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary ? Comply with all standards and regulations to encourage safe and efficient hotel operations ? Maintain regular attendance in compliance with company policy ? Maintain high standards of personal appearance and grooming in accordance with company policy ? Approach all encounters with guests and employees in a friendly, service-oriented manner ? Maintain and organize work area regularly ? Other duties as required Night Audit Operations ? Closing and balancing room accounts ? Counting and balancing cash and credit card receipts/transactions ? Balance all department transactions ? Maintain/balance all direct bill accounts ? Make necessary adjustments/corrections to accounts as necessary to maintain accurate accounts, folios, etc. ? Print and distribute various audit reports ? Complete all audit checklists and logs ? Prepare guest folios for Express Check-Out ? Close the business day and start new business cycle QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS ? Ability to read and speak English and comprehend simple instructions, short correspondence, and memos ? Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees ? Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property ? Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear ? Frequently required to reach with hands and arms ? Occasionally required to stoop, kneel, or crouch ? Occasionally lift and/or move up to 50 pounds ? Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

Job Title: Telemarketer/Appt Setter Company: Location: Lancaster, PA Description: TELEMARKETER A private Hearing Healthcare practice in Lancaster, PA is looking for energetic and motivated individuals to prospect for new patients needing hearing aids, call existing patients and schedule appointments for hearing aid fittings. Essential Duties and Responsibilities: ? Make between 75 and 100 calls per day to former patients and or prospects to set up appointments. ? Schedule a minimum of 40-50 qualified appointments per week resulting in 25-30 hearing aid sales per month. ? Maintain list of patients, former patients and prospects to contact. ? Maintain call logs and report detail regarding calls and appointments made. Position Qualifications: ? High School Diploma or GED required. ? Business school or associates degree equivalent is a plus. ? 2-3 years telemarketing experience. ? Must be able to use Microsoft Word and Excel. ? Must be able to work well independently. The ideal candidate will also possess: ? Great listening and closing skills. ? Ability to handle heavy phone work and provide top-notch service. ? Strong organizational skills. ? Excellent verbal and writing skills. ? Ability to hit the ground running with minimal training. We provide a competitive salary plus an unlimited commission. The work schedule is Monday thru Friday 8am-5pm, however ideal candidate must be flexible to work 1 late night per week. Apply and interview today! Join and be a part of a team committed to excellence. Send your resume to: E-mail: Register to View Put Telemarketer in the subject line.

Job Title: DENTAL RECEPTIONIST Bensalem General Company: CONFIDENTIAL Location: Bensalem, PA Description: DENTAL RECEPTIONIST Bensalem General Denist. Exp. preferred. Full Time . Need organized multi tasker with good communication skills. Call Register to View or fax Register to View

Job Title: Part-time Front Desk Coordinator Company: Location: Philadelphia, PA Description: Looking for a mature person with a positive attitude, willing to work nights & weekends, and an ability to go above & beyond expectations. Please don't apply if you can't meet the following expectations! (Don't apply if you are not able to work the worst hours that nobody else is willing, pay is only $12 an hour and really not much opportunity to grow -- than only after all this -- please apply!) Front Desk Coordinator is responsible for providing excellent service to all guests: Duties and Responsibilities: ? Provide excellent guest service ? Sell retail as needed, and meet retail goals set by management ? Use computer software system efficiently and professionally ? Set and confirm appointments ? Check guests in and out ? Perform duties efficiently and professionally ? Follow up calls to guests ? Positive attitude at all times ? Retail sales/Cosmetics sales experience a most ? Strong communication skills at most ? Superior telephone experience a most ? Problem solver a most ? Ability to multi-task and balance a variety of projects ? Willingness to work over time as needed

Job Title: Dental Receptionist/Biller Company: Location: York, PA Description: Busy dental office hiring an experienced receptionist. This is a permanent full time position with 35-40 hours per week. The position will deal mainly with submitting insurance claims. Ideal candidates will meet the following criteria: -Knowledge of dental insurance claims including PPOs, Medicaid, managed care, encounters, appeals processes. -Experience with office operations in a face paced environment. -Must be extremely organized and very detail oriented. -Qualified candidates should have 1-2 years of experience in a dental office, experience with Dentrix/Eaglesoft or similar practice management program, and a basic understanding of dental procedures and terminology. To apply, please send your resume to the link shown above. Only candidates with dental experience will be considered.

Job Title: Medical Office Receptionist Company: Everett-Hurite Ophthalmic Asso Location: Pittsburgh, PA Description: Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. Mutltispeciality group with some travel to other locations required. Duties: * Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries. * Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments appropriately. * Keeps patient appointments on schedule by notifying provider of patient's arrival; reminding provider of service delays. * Ensures availability of treatment information by filing and retrieving patient records. * Patient registration, verifying insurance eligibility maintains patient accounts by obtaining, recording, and updating personal and financial information. * Obtains revenue by posting sevices, collecting patient charges, reconciling and balancing transactions daily  * Protects patients' rights by maintaining confidentiality of personal and financial information. * Maintains operations by following policies and procedures; reporting needed changes.  Additional responsibilities include assisting in answering phone, filing, and other duties assigned which contibute to a positive team enviornment Skills/Qualifications: Multi-tasking, Flexibility,  Takes initiative  Good phone etiquette, Good Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Familiar with medical software, internet , and most insurance plans, Professionalism, Quality Focus

Job Title: Receptionist Company: Diakon Location: Carlisle, PA Description: Diakon Lutheran Social Ministries Receptionist Cumberland Crossings Retirement Community is currently accepting applications for a Receptionist. Schedule will be per diem: Approximately 2 evenings a week: 4:30-8PM; some weekends and some holidays. Successful candidate will be comfortable working with elderly population; computer experience preferred. Apply on line at www.diakon.org Cumberland Crossings Retirement Community EOE

Job Title: Spa/Salon Receptionist Company: Location: Pittsburgh, PA Description: Salon Vivace & Day Spa is interviewing for receptionist. Candidate must have a good personal presentation, be able to handle a fast paced environment, and be comfortable interacting with clients. Must be computer literate and have at least 6 months experience in a spa-salon position. Must be able to work some evenings.

Job Title: Dispatcher Clerk/Receptionist Company: Location: Philadelphia, PA Description: We are looking for an individual to fill our newly created position of Dispatcher Clerk/Receptionist to join our team. DUTIES & AREAS OF RESPONSIBILITIES: ? Answer phones ? Process paperwork and some scheduling. ? Some Data entry & filing. ? Process daily transactions ? Basic office knowledge and backup other office duties as needed ? Handling companies funds and documents JOB REQUIREMENTS: ? Must be personable and helpful ? Phone Etiquette skills ? Computer/internet skills. ? Organized, Efficient and Energetic. ? Time Management skills. Able to multi-task. ? Must be prompt and reliable. ? Able to work independently. Benefits include: medical, dental and 401(k) Please submit resume and salary requirements to Register to View

Job Title: Spa front desk agent Company: Location: Reading, PA Description: Responsibilities to include greeting all guests entering spa with a warm welcome. Pay is $10.00/hour. Benefits: Medical, Dental, Vision, 401K Email us with job title in subject line to apply.